Shipping: A Family Effort

Your order will be packed and shipped within 3 to 5 business days.

Mum and Pop-Pop do all the hard work while Dondi takes on quality control: questioning tape jobs and destroying any box that does not meet his high standards.

Once your order hits the road, we’ll send you the tracking information.

You can watch its journey unfold like the gripping season finale of a show you didn’t know you were invested in.

Right now, we only offer shipping within the domestic US.

It’s not because we don’t want to send joy across the globe, but because international shipping makes our heads spin. One day, we’ll conquer it! Today? We’re just trying to remember the zip code rules.

Returns and Refunds: We Won’t Make It Weird, Promise

Reach out within 14 days of receiving your order and we’ll sort it out together.

The only catch? You’ll need to cover the return shipping – because, unfortunately, carrier pigeons don’t work as well as we’d hoped.

Once we receive the item, Dondi will ensure we process your exchange or refund (minus delivery charges) within 5 business days. Refunds will be issued to your original payment method.

Still have questions? Hit us up at info@smellyourown.com